Arvid talks about the referral system of FeedbackPanda, how referral systems work, the benefits and risks that you and your customers will be exposed to, as well as how and when to start building a referral system.
Arvid explains how to prepare for talking to prospective customers, which kinds of customers to avoid, and how to best learn of their problems without asking leading questions.
In the first episode of The Bootstrapped Founder podcast, Arvid talks about starting, running, and selling FeedbackPanda, his crooked career path, and what listeners can expect from future episodes of the podcast.
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