How to start, run, and sell a bootstrapped SaaS company without burning out.
38: Customer Retention: How to Keep Them Around / The Zero to Sold Launch
Arvid talks about ways to build lasting relationships with your customers and shares the learnings from his book launch.
37: Customer Exploration: Seeing Through Your Customer’s Eyes
Arvid talks about how to talk to customers to continuously validate your business. He also talks about platform and dependency risks.
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